Service Plans Terms & Conditions
Monthly payment plans require a credit card number on file. The card will be charged automatically every month, and the plan will renew after the 12th month unless Swanton Energy Services is notified 30 days before the renewal date. Swanton Energy Services reserves the right to make changes at any time to conditions and coverage terms. Any changes in pricing will not take effect until the renewal effective date. Price is subject to change.
Prices exclude sales tax. Sales tax will be applied to air conditioning plans. For monthly payment options, the first month’s payment will include sales tax for 1 contract year. Sales tax is non-refundable. Swanton Energy Services reserves the right to inspect systems before enrolling in plans. Systems with defects must first be repaired and restored to full functionality before enrolling in the plan. Swanton Energy Services reserves the right to replace parts with pre-owned, refurbished, or equivalent parts as necessary.
Platinum, Gold, and Silver are for natural gas heating, heat pump, or cooling systems. Sales tax applies only to cooling plans. **Repairs to be made during normal business hours, Monday-Friday, 8 a.m.-4:30 p.m. Platinum labor time allowance for repairs is 2 hours max. Repairs beyond 2 hours will incur a $250/hour rate. Platinum plan parts allowance is $200 max. Gold labor time allowance is 1 hour max for repairs. Repairs beyond 1 hour will incur a $250/hour rate. Gold plan parts allowance is $100 max. Client agrees to pay additional costs over the parts allowance. GOLD and SILVER: $69 diagnostic fee applies after normal business hours. Major components are: furnace, condenser, air handler, and boiler. -$500 cap on credit. After hours, the normal diagnostic fee is $119. For costs exceeding the allowance, the client is responsible for paying the balance. Water heater – same rules, regulations, and restrictions apply as heating and cooling plans. Regular fees for non-member service calls – $89 diagnostic fee Monday – Friday – 8 a.m. – 4:30 p.m. The after-hours diagnostic fee is $119. Over time, repair fees apply for non-Comfort Shield members. Flat rate pricing applies to all non-member repairs.*must have purchased at least 1 heating and 1 cooling plan
Oil Plan
The parts listed below (up to $100 allowance) are covered for replacement or repair under the oil service contract:
- Customer to pay the difference for parts over $100
- Oil pump strainer
- Burner motor
- Fan limit control
- Nozzle
- Nozzle line
- Nozzle adapter
- Fuel pump
- Ignition transformer
- Electrodes and porcelains
- Oil filter
- Burner coupling
- Burner blower cage
- Delayed oil valve
- Gaskets
- Cad cell eye
- Cad cell relay
Exclusions:
- Failure of the low water cut-off (steam system)
- Combustion chamber, low water cut off, water feeder, circulator pump, blower motor, blower fan, blower bearings, zone control equipment, air filters, smoke pipe, draft regulator, and wiring
- Heat distribution systems, hot water or steam piping and radiators, ductwork systems, bleed and flush systems
- Humidifiers and air cleaners
- Oil floods
- Lack of oil (oil tank runout)
- Failure of the customer to maintain the proper water level
- Defective or plugged oil lines
- Tank sediment and sludge problems
- Air conditioning portions of combination heating and cooling controls
- Any valve or components pertaining to the water system (external to the boiler)
Customers who are not on an automatic oil delivery plan with J. Swanton Fuel Co. Inc. are responsible for maintaining the proper oil level in the tank. If there is a runout, the customer agrees to pay the service call fee for a technician to restart the system: prime and start (no parts and clean system) is $175. If additional parts or time are needed due to sludge or dirty tank conditions, additional fees will apply beyond $175.
Service Scheduling
Swanton Energy Services reserves the right to perform all service calls and maintenance visits during normal business hours, which are Monday through Friday, 8 a.m. to 4:30 p.m. on non-holidays. Any work performed outside normal hours will be billed at standard service rates for all Comfort Shield Plan members. No overtime will apply to members with accounts in good standing. Silver Plan Members will be billed at the 20% discount rate for service performed during normal business hours, Monday-Friday, 8 a.m. to 4:30 p.m., if applicable.
Cancellation/Non-renewal/Transfers
This service agreement is non-refundable seven days after the contract start date or if annual maintenance or service has been performed. The contract is transferable to a new homeowner at the existing HVAC equipment's current address. No exceptions. The purchaser may cancel a contract within 30 days of the renewal date. No refunds will be given after seven days of the start date. Any system enrollment is subject to an initial inspection by Swanton Energy Services. The system must be in good working order. Prices are subject to change.
Plans are good for one full year from the enrollment date. Plans will automatically renew at the end of one year unless canceled within 30 days before the renewal date.
Air conditioning maintenance will be scheduled between April 1 and July 30. Heating maintenance will be scheduled between September 1 and December 30.
Swanton Energy Services will remind the client to schedule maintenance. Two attempts will be made. If the client does not respond to schedule maintenance within the maintenance time period, the maintenance will be considered satisfied for that given seasonal tune-up. No refund will be given. You may not add this missed tune-up to future plans. Tune-ups and cleaning will be scheduled at Swanton Energy Services’s discretion during normal business hours, Monday-Friday, 8 a.m. to 4:30 p.m.
Parts & Labor Repair Protection
The benefits are directly related only to the HVAC equipment covered under the plan and do not apply to electrical or plumbing outside the equipment unless specifically stated. This includes the incoming water feed line or domestic water piping in the home, and the electrical supply circuit to the equipment. Items not covered would include refrigerant leaks, refrigerant leak repair, refrigerant refill, ductwork and airflow problems, copper refrigerant lines, acts of nature (which includes animal damage, freezing, fire, flood, lightening strikes), well pumps, sump pumps, high voltage wiring outside equipment, and any third party related items including work due to negligence or misuse outside of our control, other comfort accessories such as humidifiers, uv lights, air cleaners, zoning controls and dampers, touch screen/wifi thermostats, dehumidifiers, indoor/outdoor cameras or other connected home devices. Comfort accessories may be included with the plan at a separate charge.
Parts covered under the plan will be replaced with like-kind. Parts may be universal, refurbished, or pre-owned. Parts are not covered due to a lack of maintenance. In the event that a part is obsolete, Swanton Energy Services reserves the right to determine whether a replacement part is feasible and/or economically practical. If a repair part cannot be installed safely and in a manner consistent with the manufacturer's original intention, a recommendation for replacement of the entire unit will be given.
Unnecessary service calls beyond the scope of this contract may be charged and paid for by the purchaser. For example, dirty filters, fuses, tripped breakers, and reset switches were turned off. Swanton Energy Services will replace standard filters during regular scheduled maintenance visits only. It is the purchaser’s responsibility to make more frequent changes if necessary.
Service Access
Whether in the attic, crawlspace, or basement, the customer must supply a proper access path to the unit to be serviced, proper flooring to ensure the safety of the technician and property. If access is through a closet, the customer must have the area cleared of any debris or storage items to make suitable access for the technician and ladder, if necessary. Failure to do so may result in a rescheduling fee and cancellation of work for that day. Flooring can be provided by Swanton Energy Services for an additional charge, but must be notified in advance of scheduled work.
Effective Date
Your contract will begin seven days after receiving your written contract or digital signature and accepting the Terms and Conditions, and either payment in full or the first payment if choosing the monthly options. After the effective date, the client is responsible for full payment to Swanton Energy Services for the entire year. No cancellations will be honored after seven days of the start date, and no refunds will be given. Service plans will automatically renew on an annual basis unless canceled in writing and received within 30 days of the renewal date. Air conditioning plans will have sales tax added to pricing. Swanton Energy Services reserves the right to make changes to the payment schedule at any time. Client must provide a valid credit card for the monthly payment options. Client agrees to have their credit card charged monthly. Canceled cards or cards near expiration must be updated by the client in order to avoid a lapse in coverage.
Termination
Swanton Energy Services reserves the right to cancel coverage for any of the following:
- Parts are no longer available from the original manufacturer, and there is no reasonable alternative available.
- Any work performed on the covered system by anyone other than a Swanton Energy Services employee for any reason.
- Failure by the homeowner to properly maintain equipment or to replace parts in order to maintain good operating condition. That is, filter cleaning or replacement.
- Repair costs are greater than the original value of the equipment.
- Account is not in good standing or has a failure to make payments on the plan. Service will not be performed until payments are current and the account is in good standing.
Eligibility of Coverage
Swanton Energy Services reserves the right to make an on-site inspection of the HVAC equipment. Equipment must be in good working order. Any defects or repairs necessary must be performed before acceptance into a service agreement. This can be done at standard Swanton Energy Services repair rates. All equipment and installations must adhere to state, local, and federal codes. All equipment must conform to the requirements of the American National Standards Institute.
Coverage Conditions
Swanton Energy Services may use universal, refurbished, or pre-owned parts in good working order to make repairs. All work under the service plan must be performed by a Swanton Energy Services employee. Swanton Energy Services reserves the right to schedule emergency service in extreme weather before maintenance visits. Customer must provide safe and ready access to all equipment, including flooring in attics, proper lighting, and entry. Swanton Energy Services is not responsible for damage to attic ladders as a result of normal use. If non-covered parts are needed to complete the repair of the covered part, standard rates will apply for the non-covered part. Swanton Energy Services is not responsible for any water damage due to condensation of any kind, including mold or mold remediation. Swanton Energy Services is not responsible for ceiling damage that may arise from condensate, heating, or water piping. Swanton Energy Services is not responsible for the failure of leak detection devices like overflow switches or wifi leak detectors.
General Exclusions
- The following indoor air quality items are excluded from contract coverage but can be purchased separately: humidifiers, UV lights, electronic air cleaners, media air filters, ERV, HRV, zoning systems.
- Equipment shutoff valve, piping, flex connectors, and fittings external to the unit.
- Leaks in gas piping.
- Leaks in refrigerant piping (may be repaired at standard rates).
- Refrigerant refill.
- Damage caused by misuse, vandalism, negligence, fire, freezing, power or water supply outages, flooding, faulty design, poor installation, leaks from piping, humidifiers, lightning, power surges, acts of God, and other conditions beyond the control of Swanton Energy Services.
- Damage due to failure to maintain equipment.
- Rusting, corrosion, or component failure.
- Heat exchangers and compressors.
- Materials and labor for any work other than work specified in the contract.
- Pre-existing conditions, including anything that was wrong with your equipment at the time you signed up for the service plan.
- Service will not be performed unless the account is in good standing.
- Unit replacements are not covered.
Our Customers Are Chirping Up a Storm About Us
-
We're thrilled in every respect. Thanks for exceeding our expectations.Marie M
-
Very professional, thorough, and a pleasure to work with.Jake Savarino
-
Alex was here bright and early, did a fabulous job cleaning our oil burner.N Marmion
-
Professional, good communication, nice people to have in your home.Rebecca Barber
-
Guys are so helpful and professional and go above and beyond.Kevin Boyle
-
I wouldn't trust anyone else like I trust them.Arthur Andersen
-
Everyone on their team is professional and friendly.Ed Cohen
-
Very professional and went out of his way to make sure everything was ok.RoseMarie Santee
-
Technician was courteous and efficient.Mary Stewart
-
As always, great service.grunthaner
-
Appreciated the clear information.Orest Rusynko
-
On time, professional, and always looking to help us save money.Ilsa McGuire
-
They had a tech out by 12:30, he quickly diagnosed the problem and made the repair.Kevin Pettigrew
-
Swanton did a fantastic job when my furnace was replaced and does the same with all maintenance and service calls.Stacy V
-
To my pleasant surprise I got a call that he could be there even sooner.Scott Wiggins
-
The service technician arrived on time and completed maintenance of the heating system in less than an hour.Francis Cashes
-
100% recommend Swanton Energy Service! Knowledgeable and professional.Genie Perl
-
Very professional and answered all my questions.Martin Dugan
-
Your technician was on time, polite, and very thorough.Salvatore Randazzo
-
They sent someone out the next day.Victoria Johnson
-
The work was done professionally and without hassle.Caramon Raistlin
-
Service call arrival was well communicated, technician was friendly and efficient. I'm thoroughly pleased!Liz Perl Erichsen
-
Service man was very courteous. Was quick to explain what he was doing.Babs Przelomski
-
Very competent technician. Very good company.Phillip Friedman
-
Tim came out to check my A/C unit. Working perfect now.Gina
-
Swanton responded promptly that evening and then returned the next morning to ensure everything was working well.janette crowe
-
We are always happy with the Swanton team. They are always courteous and get the problem fixed right away.Ken Michalek
-
Competitive pricing, good communication, and very professional techs.Glen Wenrich
-
We absolutely love the system; it is quiet, efficient, and works brilliantly.cherise kaplan
-
Swanton did a fantastic job when my furnace was replaced.Stacy V
-
Technician was very accurate and honest and appreciated his professionalism.Alan Matthews
-
Swanton is always prompt when service is scheduled.Ann Swirsky
-
Everyone is very professional.Jeff Angelucci
-
Fair pricing and no upsell pressure tactics.Caroline
-
Alex has big shoes to fill.brian berry
-
Technician was knowledgeable, professional, friendly, and polite.Linda Lenzi
-
I’m very happy with the service from everyone.Scott Stackhouse
-
The heat is significantly more quiet now.Donna McGoldrick
-
No fugazy repair quotes to fix a non-existent problem.Frank McLaughlin
-
Swanton staff is always professional and does a great job.John Matsen
-
The tech arrived right on time and was very efficient.Deborah Evans
-
Very friendly and took the time to explain everything to me.Michelle Ronnie
-
They have always been excellent and fair.Julia DeVita
-
Very satisfied with their service department.Mary Elizabeth Soriano
-
I appreciate your service team! Polite, non-intrusive, efficient!Theresa Chandler
-
Techs are super friendly, knowledgeable, and professional.J PR
-
Swanton’s service team arrived and fixed it promptly.Connie Murray
-
Always reliable, dependable, and trustworthy, all at a fair price.Vin Caruso
-
The office staff is always so helpful, and their technicians are pleasant, professional, and go above and beyond to get the job done.Rosanne Pucciarelli
-
Alex at Swanton Energy Services is an excellent young technician.Ima Puter
-
Always excellent service.Jacqueline Dean
-
I was again made to feel like a valued customer and that my problem was something important to be solved.Janice
-
Alex and Tim are wonderful! I am going through a tough time.Jackie Kenny-Downie
-
Great technician who was a true professional.john mccormick
-
The technicians showed up exactly on time and finished the job same day, professional and informative.Richard Oddo
-
Couldn't have gone better; guys were great.Kevin Ronan
-
The technicians were prompt, highly skilled, and meticulous.John Bud
-
Came quickly and fixed it fast.Jim McGann
-
The whole team were knowledgeable, friendly and efficient with their work and got me back up and running with my heat in no time.Connor Magnusen
-
Tech arrived at the scheduled time and completed maintenance service quickly, leaving the area very clean.Scott Mullin
-
Swanton is the only company I would trust with any HVAC needs.Graig Oteri
-
Great service from a local business.Claire King
-
I cannot thank Jeff and his team enough for their help!Matthew Miller
-
Excellent service from the office and follow-through with Tom and Eric.Carol Moore
-
I called Swanton and they had a tech at my house within 20 minutes (all with a snowstorm on the way).Nicole Bennett
-
The heating technicians were very professional, courteous, and knowledgeable.Linda Heintz
-
Service call arrival was well communicated, technician was friendly and efficient.Liz Perl Erichsen
-
The service technician arrived on time and completed maintenance of the heating system.Francis Cashes
-
The guys were great, nice and careful.Arleen Miller
-
Friendly, professional service.Ray Morgan
-
They were able to address the issue quickly and get our heat back up and running.Marissa Grasso
-
They were able to address the issue quickly and get our heat back up and running.JerseygirlJerseyworld80
-
We were kept informed of their progress throughout the service and shown pictures of our vents before and after cleaning.Harold Foley
-
Professional, competent, caring, friendly, patient.Thomas Mulvey
-
Regular maintenance does in fact extend the life of these units.Wayne Smalbach
-
Professional, good communication.Rebecca Barber
-
Tim serviced my heating system in winter and cooling system in fall with such care and accuracy.Louise Mondello
-
Definitely would recommend Swanton.Jim Moody
-
Excellence, professional, refreshing honesty, the entire team with Jeff and Mary Jo, Mike, Alex, and Amanda all make this company without doubt.Madelyn Hunt
-
Came on time, did the job, and was courteous.Mary D'Agostino
-
Never a problem, always reliable service!Rae Ann Martin
-
Very nice and professional service technician.Richard Alvino
-
They performed a very difficult job with professionalism, efficiency, and humor.John Gavin
-
I have used Swanton for 26 years. They have always been great.Arthur Andersen
-
Tom, Mike, and Nate did an amazing job installing a replacement split system in my home.Robert Sydorko
-
Swanton is a great, locally owned company that always provides us with prompt, reliable, friendly service.shari cordon
-
Cleaned my heating system and did a fine job as usual.Paul Freund
-
Techs are always courteous and efficient.John Matsen
-
Kudos to Tommy and his crew, Mike, Nick, and Sergi.robert janiak
-
Technician was very courteous and knowledgeable.Louis Guiliano
-
Does a great job. Friendly, courteous, respectful.Gary Phillips
-
We are very happy with Swanton’s skilled service people and their pricing…very affordable!John McMahon
-
Always quick to answer the phone, and the technicians are awesome and very professional.Ryan Commesso
-
Thank you for such great service for all the years.Pam Boyd
-
We have always had a very positive experience with all the people who work at Swanton.joyce gulden
-
Their technicians are professional yet friendly.Rebecca Manganelli
-
Always prompt and honest!Anthony LeLand
-
Always helpful and keeping my system running strong.Marcy Ragan
-
He has been here before, knows my furnace, and does great work quickly and efficiently.Michael Ruane
-
He has been here many times and it’s always a pleasure to see him again.Francene Capone
-
Polite, answered our questions, and got the job done.Chris Papaleo
-
They have been our trusted "go to" for many years.Nancy Gill
-
Always super friendly and helpful.Jim Morris
-
Swanton is always prompt when service is scheduled.Ann Swirsky
-
He was extremely thorough and cleaned my mini split in the kitchen.US
-
Swanton techs identified our HVAC issue quickly and were very knowledgeable and helpful.Kevin McCarthy
-
Brian is the best, most thorough technician you would ever want to service your home.Patrick Short
-
Technician Brian is always on time, knowledgeable, personable, and his expertise is outstanding.Margaret DeLuca
-
I have remained a loyal customer because they are a family-run business who puts emphasis on the quality of their work and customer satisfaction.carol unanski
-
Our Swanton technician was very polite and knowledgeable.Cara Amy
-
They took 5 minutes to diagnose and fix an issue. Extremely professional and knowledgeable.Laurent Bastien Corbeil
-
Swanton services are very reliable and quick to return calls.Amy Rock
-
Will definitely call again when needed.Gilbert Lawson
-
Very impressed.Dot Fitzpatrick
-
Service was excellent!Paul Kelleher
-
Couldn't have asked for nicer people to have in my home to install my new system.Janice Pittman
-
Alex, our technician, was prompt, polite, informative, and helpful.Richard Morris
-
Timely response to our need for a replacement.Thomas Hyland
-
He arrived on time, was courteous and professional, and performed our AC preventive maintenance very well.Rob Red
-
100% recommend Swanton Energy Service!Genie Perl
-
Your technician was on time, polite, and very thorough.Salvatore Randazzo
-
Tom and his team were outstanding installing the Mini Split.Tony Montana
-
Tech showed up on time, figured out the problem right away, fixed it, and the A/C was working again!Joseph Bocchino
-
Technician Brian is excellent.Francine Ashuck
-
Jeff, Tom, and his crew were prompt and explained everything. Very organized and clean.Janice Aslin
-
They are always on time and work cleanly.Robert Amling
-
They handle everything from repair, replacement, service, and maintenance.Wendy Keany
-
The tech arrived right on time and was very efficient.Deborah Evans
-
If you are looking for a company with integrity, professionalism, care, attention to detail, and that will treat your house as their own, please choose Swanton Energy Services.Victor Peralta Jr
-
Tom is so knowledgeable and pleasant.Aly G
-
Great service and installed new heating system.Larry Aufiero
-
They were thorough and got the job done in a timely way.Joseph Brosnan
-
They are very reliable.Gabby Weiss
-
New boiler was installed quickly on very short notice. The crew was great, very friendly, neat, and punctual.Chris G
-
We have used Swanton for years and have always been happy with their service.Kara Shanley
-
Your installers were thorough, knowledgeable, very sweet, and explained everything step by step.kristina pascucci
-
These guys went above and beyond!Mary Lynn Hughes
-
Highly recommend Swanton and Brian for anything you need.William Maher
-
The technician was on point, on time, and did the job quickly and efficiently.Mark Napolitano
-
Amanda was great in setting an appointment and follow-up.John R. Calia
-
Really saved us when our furnace went down this winter!Tony Zertuche
-
Helped with a C of O inspection and were very thorough.Erin Adduchio
-
On time and fixed our AC unit quickly.mrchopper7676
-
Service tech was friendly and professional and completed the work requested.Janette Crowe
-
Swanton is great if you are looking for a heating and cooling company. I strongly recommend.Elizabeth mastriano
-
Outstanding, professional, and trustworthy.grunthaner
-
Swanton's service is first class.Hunter b
-
We have been using Swanton for years to service our furnace and air condition and I would highly recommend them for their service.Linda Zinneman
-
Fast service! I had no heat!MURNA TYRRELL
-
Brian is excellent. Very knowledgeable and experienced.Adam Hubeny
-
Brian has helped us in the past and once again came to my family’s rescue.Robert Tracy
-
They showed up when they said they would and left the area cleaner than it was when they started.Michael ONeil
-
A neat and knowledgeable tech.Kenneth Pfitzer
-
Well-trained and knowledgeable technicians as well as support staff that are professionally friendly and responsive to customer needs.James Grenafege
-
Best response and terrific technician!Suzanne Santry
-
The tech explained everything he was seeing as he explored a few possibilities.Kathleen Hands
-
Every interaction is professional and courteous.Family Z
-
Jeff, Tom, Amanda, and the entire Swanton crew have always been exceptional in delivering and fixing all my heating and cooling requirements.Midas The Great
-
Excellent interaction with your tech Brian, very personable and explained everything.Bronwyn Link
-
Kyle was prompt, thorough, polite and provided a quick service with a summary of what he found.James bLACK
-
He helped us to prevent a very serious issue.John Truex
-
Service was prompt, technician knowledgeable and patient with my many questions. Communications with office staff excellent!Lynda Rose
-
Fair pricing, great office staff and friendly, knowledgeable techs. Owner Jeff has a lot to be proud about... A+/5 stars!K. Gordon Murray
-
He's terrific!Erin Engenhart
-
Brian, our tech, is always prompt, professional, and very knowledgeable.Ellen Marmion
-
They did an excellent job guiding us through the entire process.Mark Hunt
-
Brian was very friendly and diagnosed the issue on my furnace quickly! Very reasonable prices as well!John Harris
-
Brian from Swanton Energy always provides top-notch service. He is quick and courteous, and takes care to not disturb or damage your home.Brian Steib
-
Swanton showed up within 30 minutes of my call. AC was working within an hour!T Wis
-
New boiler is amazing and place was immaculate. Thank you so much.Melissa Balint
-
Swanton is fabulous and quick; if you're sweating, they're gonna be the folks to get you cool.Liz KN
-
My call was returned within a day and a serviceman was sent also within a day.Mercedes Barnek
-
The tech was polite and professional and I thought the price was fair.Andre Graves
-
Very professional — will replace my condenser motor fan tomorrow. I highly recommend this company!Richard Siminsky
-
They respond quickly and offer great service for a fair price.Shelley Ortner
-
Very happy I asked them for a second (really, third) opinion on an AC issue.Tom Pennella
-
The entire experience could not have been better. We thank them and trust them.Helen Christopher
-
Brian is my favorite technician and he is amazing! Knowledgeable, thorough, and very explanatory. I highly recommend Swanton and I highly recommend Brian!Francine Girimonte
-
Kyle provided excellent service, was professional, clean, and communicated clearly.Deb Red
-
Kyle is an exemplary professional made even more impressive by how young he is. Don't mistake his youth for inexperience. Quite the opposite here.Art Conn
-
Brian is very good at diagnosing the problem and resolving the issue.Linda Apel
-
Got new A/C unit installed on one of the hottest days of the year. Excellent work and craftsmanship.Andy Donofrio
-
Quick response to my (desperate) call. Problem solved in minutes.dave carroll
-
We will continue to use them because they are honest and reasonably priced, with no hidden fees. We highly recommend Swanton!Melanie Bauman
-
Kyle was our technician and was friendly, informative, and knowledgeable. He also was super nice to our dog!Kathleen Kennedy
-
Always there when I need them & Brian is the nicest tech ever!Carolyn Raymond
-
If you are looking for a super trustworthy HVAC company — GO WITH SWANTON. Impeccable work, friendly staff and just salt of the earth people!Nicole Sullivan
-
Brian did a great analysis and provided the work needed to help keep our home cool and cozy.Bob Lang
-
Prompt, friendly, honest service!Julio's Pizza Co.
-
The technician was here at the time that he said he would be. Very knowledgeable and helpful.Anthony Frazier
-
Always excellent service with very professional technicians.Bonnie Godfrey
-
Fast, friendly service at a reasonable rate. Thank you for getting my A/C up and running so quickly.Derrick Hoefsloot
-
My feeling is they are a trustworthy company.MARK Kita
-
Brian was very knowledgeable and thoroughly explained the problems with my AC unit.MomentsDivine
-
Extremely experienced, responsive, professional and trustworthy. Have been a very satisfied customer for more than 15 years!Sam Michaud
-
Knowledgeable and professional.Susan McGrath
-
He is very professional and outgoing. As he has been here a number of times before, he is fully acquainted with my systems.Jo-Anne Olszewski
-
Brian is always the most pleasant and explains everything so clearly.Amy MacFadyen
-
Excellent service as always from Swanton Energy Services!Anthony Valletta
-
Brian was extremely knowledgeable, and I believe you are lucky to have him as an employee.Gail Ellison
-
Could not be more pleased — prompt, courteous, and helpful.Linda Riddell
-
On time, great people, and honest!Kevin Morrissey
-
Brian was on time, personable, and quickly diagnosed the issue. He fixed the problem and the price for service was very fair.Tod Moran
-
They are fast, have super friendly/helpful techs and provide a great value-for-money service.David Clarke
-
Tommy did a great job handling our hot water heater replacement.Jason Leipzig
-
Very professional — came out to my house quickly to fix the issue. Fairly priced and great resource to have in the Atlantic Highlands area.megan o'donnell
-
Thank you to Kyle for responding quickly to our lack of heat.Jude Lenahan
-
My tech Brian was knowledgeable and personable. Highly recommended!Frank Somma
-
They showed up right away and provided a quote for the work by close of business. The quote was very competitive.Jeffrey Luma
-
Brian was punctual, professional, and efficient.Shawn Hubler
-
Kyle was very knowledgeable and professional. He was able to identify our problem quickly.Soul Strong
-
Very professional job from start to finish.james guilfoyle
-
Immediate response and resolution of our HVAC issue.Michael Tavill
-
Tom from Swanton was on time, very neat, and a pleasure to deal with.Catie Carton
-
Our technician Kyle is a true professional. He is very personable and provides impeccable service.Joanne Soldivieri
-
Timely, tidy, easy to work with.Paul Ferguson
-
Kyle, Brian, and Greg are wonderful! I highly recommend Swanton.Terri Levinson
-
I love that they usually send the same tech who knows the house and my system.William Gambardella
-
The best. They never disappoint.Dave Merces
-
Diagnosed problem in minutes and was able to resolve without taking me over the coals. Very happy with the service all around.Norbert Mehrkens
-
The Swanton team installed a Carrier heat pump and furnace system and responded quickly to answer any questions we had.E Nociolo
-
I always trust Swanton to give me a fair price and deliver excellent work.Paul Laudermilch
-
Brian was excellent. Very knowledgeable and able to diagnose issues quickly.Maurice Snell
-
Diagnosed the issue, found a bad fuel pump, and had the parts in hand. Got my heat working in no time!Guillermo Sosa
-
They are very professional and responsive. Kyle was great! He was so thorough and explained everything!Janet Seylaz
-
The crew was professional every step of the way and answered every question/concern I had. Highly recommended.N
-
Great service. Highly recommend Swanton Energy Services.Keda 1
-
He was very professional and went through everything with us.Dee Willis
-
Brian was a friendly, capable, and informative tech.Peter F Ciaravino
-
Jeff Swanton and his technicians are top notch, dependable and trustworthy. They stick with a problem until it is fixed.judi tavill
-
Very helpful and saved us from having carbon monoxide pouring into our home!julie V
-
Kyle was thorough in fixing and provided additional advice on how to keep an HVAC system healthy.John_or_Marlena McGee
-
Kyle: very kind, competent.Jan Aslin
-
Annual HVAC maintenance by Brian at Swanton is very thorough and has kept my system running smoothly year after year.Bob Williams
-
Very happy with the service we received for our oil furnace!Chris Davidson
-
Came on time. Left the house spotless!Jeannie Bochicchio
-
He quickly diagnosed the issue and swapped out the bad part with inventory from his truck. We were up and running in no time!Ian Rooney
-
Tom even knew our system and had serviced it before we bought the house.Ashley Taylor
-
They went out of their way to see that I was taken care of promptly and were very professional.Patrick McGuire
-
You can start replacing parts at considerable cost, but basically the unit has run its course.Beth Ann Ferejohn
-
He was very thorough and helpful, in addition pleasant.Veronique Rosenberg
-
Their tech guy, Kyle, is a great and honest guy.El Sobel
-
Techs are always very knowledgeable and nice. Phone people are friendly.Johnny Rivera
-
Excellent workmanship. Very responsive and on time.James Lenzi
-
Brian is exceptional. He is always professional and very thorough. Swanton installed my systems over 20 years ago.Jane Sennett
-
Brian Cook serviced sudden significant issues with my main large oil burner, which caused me to shut down overnight.Peter Carton
-
They're honest and quick as well! Would highly recommend!Hilary Johnson
-
On time, very pleasant, worked efficiently.Jim Black
-
He was very nice and told me I'd probably need to replace my unit soon.Deke D
-
Very responsive, arriving shortly after my call to check my wonky heating system and get it running.Christina Ranaldi
-
Removed old unit and replaced with new one within the time frame told.Krista Lukenbill
-
Brian and his crew were top notch! Easy to speak with, explained the issues, and fixed everything quickly!Theresa Lambertson
-
They did a fantastic job, and went the extra mile to meet my needs and answer my questions. Couldn't have been better.Susan Abraham
-
Their workmanship was great, and all three of the guys on the team were wonderful. They showed up on time and worked hard every time they were here.Greg Martin
-
They are very responsive and have always satisfied my needs — all of their employees are the best in their field!Deanie Wolfe
-
My boiler is ancient, but because they diligently service it I can comfortably rely on it year after year.Caroline W
-
Their work was professional, clean, and thorough. Staff were pleasant, hard working, and even tolerated my nosy dogs. A+ service.Anthony Iaffaldano
-
Honest tech, good price — would recommend to friends.Chris Chilvers
-
Leaky water heater and plumbers couldn't detect problems. Swanton quickly diagnosed and solved.Tom Scriven
-
Kyle was friendly and professional. He was able to diagnose and fix the issues quickly and my dog even liked him!Stephanie Inzalaco
-
Brian is very efficient, always pleasant, professional and thorough in his work.Maureen McQuade
-
Brian was polite, professional, and a wealth of information.Joe Strohmenger
-
At my doorstep within three hours of making my initial call. Diagnosed the problem immediately and only charged me the minimum.Ken Lusnia
-
Tom is very knowledgeable and professional.cori “CB” b
-
Can't say enough good things about them — honest, dependable. Two qualities needed in running a business.C P.
-
Troubleshot problem quickly and had replacement part on truck. Just like that, central air back cooling home during late June heat wave.Kevin Dyer
-
Friendly and courteous serviceman and I would highly recommend their service.Pamela Girard
-
Brian was professional and did a fantastic job. Also, the AC install folks did an outstanding job.Lawrence Arthur
-
All professional, very knowledgeable, and reasonably priced! 100% recommended!Mark Descalzi
-
Brian is professional and courteous. He is knowledgeable and explains things clearly.Kristopher Kraman
-
From Jeff to Tommy to Brian, all the techs are knowledgeable and fair. They are a company you can trust. 👍Dogs On The Farm (Dogs On The Farm)
-
He was amazing as always. He is always friendly and courteous, and he knows how to diagnose a problem and resolve it in short order.Mike
-
They were so respectful of our home, our dog, and time. I feel so comfortable knowing I have them to keep us running.Patricia Gallagher
-
Excellent experience transitioning from oil to high efficiency natural gas.Steven Wondrasch
-
Showed up on time, solved my issue, answered all questions, and they made helpful suggestions regarding a new unit.Frank Cassidy
-
Brian did a great job. Swanton always fits us in for an appointment.R Suss
-
Extremely quick to help me when my A/C broke and it started getting hot!James Richards
-
The serviceman was helpful, knowledgeable, and friendly. A pleasure to deal with!Andrea Giannopoulos
-
They work with you in emergencies and wait time is very reasonable.Marilyn Mills Bates
-
I highly recommend their services!Victoria Fix Brewer
-
Best service anywhere. Efficient, polite. Can trouble-shoot.Robert Waldron
-
Would trust them to be fair and capable.Bob Lynch
-
We are happy to have them as a dependable company for our needs of boilers and heater units.Edward Aliaga
-
Brian was fantastic. From the time I called and spoke to Amanda, everything was perfect.Barbara F
Savings & Financing
Feather Your Nest With Savings
Even if you have the financial wingspan to pay the full price for a product or service, it doesn’t mean you have to. Instead, flock to exceptional prices for your budget with our hot deals, cool discounts, and flexible financing options.
Whether you're upgrading an aging HVAC system, investing in energy-efficient equipment, or scheduling essential repairs, Swanton Energy Services makes it easier to get the comfort you need without putting unnecessary strain on your budget. Our team is here to help you explore available savings opportunities and find options that work for your home and finances.
Visit our coupons page to learn about our special offers, or give us a call at (888) 707-2880 to discuss ways you can save.
Comfort Shield Service Plans
Helping Your Comfort Take Flight
Wish there was a way to prevent costly repairs on your home comfort equipment? There is! Ask us about our value-packed Comfort Shield Service Plans. With multiple levels of coverage, you can customize your plan to include all your home's systems, including heaters, air conditioners, water heaters, IAQ technologies, and more. Our local HVAC contractors will keep things running smoothly year after year, all while you enjoy a wide range of perks, discounts, and improved performance from your heating and cooling equipment.
